Privacy Policy

Last Updated: 2025/03/03

IoT360 (PTY) Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Information You Provide

• When you register or interact with our App, you may provide personal information such as your name, email address, phone number, and other details required for account creation and functionality.

b. Automatically Collected Information

• We may collect certain information automatically, including but not limited to your device’s IP address, device type, operating system, app usage data, and crash reports.

c. IoT Data Collection

• As part of our IoT services, our App may collect sensor data, device telemetry, and other IoT-related data based on your usage and device configuration.

2. How We Use Your Information

• Provide, maintain, and improve the App’s functionality.
• Authenticate users and enable access to services.
• Enhance user experience through personalized content and features.
• Analyze usage patterns and optimize system performance.
• Detect and prevent fraudulent activities and security threats.
• Comply with legal obligations.

3. Sharing of Information

• Service Providers: Third-party vendors assisting in hosting, analytics, and other operational functions.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In case of mergers, acquisitions, or asset transfers.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

• Access & Correction: You may request access to or correction of your personal information.
• Opt-Out: You can disable certain data collection features through device settings.
• Account Deletion: If you wish to delete your account, please contact us at ian@iot360.co.za.

6. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Children’s Privacy

Our App is not intended for children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here, and continued use of the App signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

IoT360 (PTY) Ltd
Email: ian@iot360.co.za
Website: iot360.co.za